Refund policy

Refund Policy 

Last updated: June 2026 | Refund Policy | Yumera (yumerahome.com) 

Your satisfaction is our priority at Yumera. If you're not completely happy with your purchase, we've made returns simple and stress-free. 

30-Day Returns 

We accept returns within 30 days of delivery — no questions asked. If 30 days have passed since your delivery date, we're unable to offer a refund or exchange. 

Eligibility 

To be eligible for a return, your item must be: 

  • Unused and in the same condition you received it 

  • In its original packaging 

Items damaged due to customer misuse are not eligible for return. 

How to Start a Return 

Email us at yumerahome@gmail.com with your order number and the reason for your return. We'll respond within 1–2 business days with return instructions. 

Once we receive and inspect your return, we'll notify you by email. Approved refunds are processed within 5–7 business days to your original payment method. 

Non-Returnable Items 

The following items cannot be returned: 

  • Items marked as final sale 

  • Gift cards 

Damaged or Incorrect Items 

If your item arrived damaged or you received the wrong product, contact us immediately at yumerahome@gmail.com with a photo of the item. We'll make it right at no cost to you — replacement or full refund, your choice. 

Late or Missing Refunds 

If you haven't received your refund after 7 business days, first check your bank account and contact your credit card company — processing times vary by institution. If you've done both and still haven't received your refund, contact us at yumerahome@gmail.com.